Last updated 03/08/23
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition.
RETURN PROCESS
To return an item, please email customer service at dlpotis.c.service@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided , and mail your return to the following address:
Deb Potis Photography
Attn: Returns
[RMA #]
10305 Lindwood Ct
Osceola,IN 46561
Return shipping charges will be reimbursed by us. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 3days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
debpotis@gmail.com
